Parent Password Reset

Parent Password Reset-2

 If a parent has signed in using their activation key and now, can no longer sign back in:

  • Search parent name under User
  • Click on the username beneath the parent name
  • The box appears with their username that may be verified with the parent
  • Reset password for them

If an account was created by the parent, the username appears. If you do not see a username, they did not create an account using the activation key. Parent initial sign in must be made using the activation key.